Refunds & Returns Policy

Refunds & Returns Policy

Due to the nature of our products, we do not accept returns on shipped items.

Refunds are issued only in the event that an order arrives damaged, defective, or incorrect.

If your order arrives with an issue, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging.

Approved refunds will be processed within 5–7 business days and issued to the original payment method.

For all refund inquiries, please contact us at hello@buymethyleneblue.ca and we will respond within 24 hours.